Project Management
Project Initiation
At the start of the project, we focus on understanding our clients’ organizational structure to define their expectations and objectives. This approach ensures that our clients gain the maximum benefit from our projects and that the work progresses in a planned and seamless manner.
During the initiation phase, we conduct a current-state analysis and determine the necessary steps to achieve the desired system. We establish the time-quality-cost triangle model, define the project teams, and appoint the project’s senior management. By performing a SWOT analysis and preparing a detailed project plan, we identify all the requirements to ensure the final system meets our clients’ needs.
Analysis and Design
In our project approach, our priority is the successful launch and continuation of our clients’ digital transformation journeys. Therefore, we maintain strong communication with our clients at every stage to ensure that all process requirements are fully met.
In the Analysis and Design phase, which kicks off the pilot process upon system design approval, we prepare the necessary information and master data based on all defined requirements. As the project plan matures, we design the business processes within the Panorama platform. General usage and help documentation are also created during this stage.
Development and Customization
Thanks to our experienced team, which has a command of all technical details and provides expert guidance, we develop the most suitable methods for our clients, thereby minimizing the risk of errors. We complete all developments and integrations outlined in the needs analysis and system design documents during this third phase of our project. With the approval of the relevant departments, we then transition to the project’s testing and pilot phase.Testing and Pilot
In this phase, where business processes are configured in a test environment, the system undergoes a mutual approval process. Upon receiving approval from both our client and our internal teams, the system is transitioned from the test to the live environment. Our pilot process then begins with the system going live in designated locations. At this stage, our Call Center Support service is activated to proactively address and prevent potential issues. Following the pilot, we hold a “Pilot Evaluation” meeting to confirm that the project is ready for implementation across all locations. During this phase, we finalize User Documents, distributor preparation and installation plans, training checklists, and support team documentation to ensure the system can be used seamlessly by all end-users.System Rollout
Once the pilot phase is approved by both our client and Univera, we proceed with the planned installations across all remaining locations. During this stage, we evaluate feedback and expectations from users. The periodic informational reports we provide ensure the project continues to progress smoothly.
In the system rollout phase, we address any operational requirements at the designated locations and confirm that all users have received the necessary training to use the system effectively.
Project Closure
Once all technical details related to the system are finalized, the project enters the closure phase. At this point, we deliver the project within the budget and timeline defined during Project Initiation and present it for our client’s final approval. With the “Project Closure Document” we prepare, we evaluate the project’s achievements, remaining risks, and any outstanding expectations. We ensure the system is being used flawlessly across all locations by all users, and upon the approval of the Project Closure Document, we continue to support our client at every stage of their digital transformation journey.
Change Management
“Change Management,” a practice adopted by only a few companies in our country, is one of the most critical stages of our project approach. It is implemented after the project closure in line with ongoing needs, ensuring that the effects of the change are identified and managed from the very beginning.
We create living projects! We manage and prioritize the change process, both to meet the evolving demands of our clients and to ensure they benefit from the latest technological advancements. Through our Change Management approach, Univera delivers projects that continuously renew themselves and offer solutions for changing needs at all times.
